Itinerant Settlement Services
Settlement workers serving the community provide free information referrals and integration assistance to newcomer clients, including, one on one services and group sessions using hybrid models across the GTA.
We have Settlement Workers at elementary, middle, and secondary schools; colleges and universities; three Toronto Public Libraries (Parliament, Thorncliffe, and Flemingdon); and at various City of Toronto sites.
Who is Eligible?
Our services are free and anyone can access
Contact Details
Name: Malini Singh
Manager of Newcomer Support Services
Phone: 416-467-0126 x 1235
Itinerant Settlement Services Offer
One-on-one Settlement Information and Referral Services
Settlement Workers engage with newcomer families, offering essential information and resources on various crucial topics such as:
- Education & School
- Citizenship & Immigration
- Employment & Volunteering
- Health Care
- Family Benefits & Social Assistance
- Housing
- Recreational Programs
- Fillig Out Forms & more!
Newcomer Orientation Week (NOW)
Settlement workers coordinate informative sessions covering a wide range of subjects of interest to newcomers:
- Citizenship Classes
- English Conversation Circles
- Education system
- Mental Health and wellness
- Your rights at work
- Housing
- And more…
Welcome and Information for Newcomers (WIN)
The WIN program helps middle school students and their families become more familiar with their new school and learn about the Ontario school system before starting in September.
WIN is a one-day program where teachers and Peer Leaders are instrumental in its implementation
Newcomer Orientation Week (NOW)
- The NOW program will help newly arrived high school students get to know their community, school, and the school system, before starting in September.
- Peer Leaders-students who were newcomers in recent years facilitate this program with the support of Teachers and Settlement Worker.
NOW and WIN-Orientation Topics Include
- Ontario school curriculum, layout of the school, rules & school procedures, graduation requirements, ESL & guidance counsellors, timetables, extra-curricular activities, using their locker, etc.
Our Programs
Settlement Workers in Schools (SWIS)
Settlement workers serving the community provide free information referrals and integration assistance to newcomer clients, including, one on one services and group sessions using hybrid models across the GTA.
We have Settlement Workers at elementary, middle, and secondary schools; colleges and universities; three Toronto Public Libraries (Parliament, Thorncliffe, and Flemingdon); and at various City of Toronto sites.
Library Settlement Partnership (LSP)
In partnership with Toronto Public Library, the LSP program provides settlement services to newcomers at Thorncliffe Park, Flemingdon Park, and Parliament branches.
2SLGBTQ+ Settlement Workers
Provides newcomer-friendly resources and advocates for refugees and Humanitarian and Compassion cases.
Newcomer Mental Health Workers
Provides counseling, support, and referral services for newcomer youth and adults seeking mental and emotional support. We connect individuals to specialized community resources, including drop-in centers, support groups, and free programs.
Roma Youth Outreach Worker (YOW)
Provide settlement support to Roma youth and their families to settle in Canada.
Newcomer Services Kiosks
Settlement supports are available at Access to Housing, City Hall, Don Montgomery Community Recreation Centre, Golden Mile Employment, and Social Services Yonge Eglinton Employment and Social Services.
International Students Connect (ISC)
Provide settlement support to international students and their families to assist them in integrating successfully if they decide to remain in Ontario after they have completed their studies.