The Neighbourhood Organization

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Hand shake on job interview

Job Seekers

Employment Services at TNO can assist with your employment and training needs. Our staff will assist you in taking the next step towards securing and maintaining a job. From employment preparation workshops to career coaching and placement services, we offer the tools, training and support necessary to establish your career or train for a better job.

If you are a person looking for work and/or training, we have the FREE programs and services you need.

Learn More About Our Upcoming Services

Who is Eligible?

Our services are free and open to all residents living in Ontario. 

Program Time:

Monday – Friday 9:00 AM – 5:00 PM
Saturday 10:00 AM – 4:00 PM

Contact Details

Phone: 416-467-0126

Employment Services (ES)

Job Seekers searching for job

Independent Job Search: Resource & Information (R&I)

  • R&I counselors guide clients on their job search and provide access to resources: job boards, resume templates, community resources
  • Use of computers / fax / telephone / photocopier
  • Participate in workshops and information sessions
  • Job Board and community event information

Job Mentoring Program

Guided Job Search

  • One-to-one Employment Counseling to develop an action/services plan – includes resume development/critique, interview skills etc.
  • Referrals to other programs or interventions
  • Connects clients with education and training programs

Job matching and networking

Job Development: Job Matching, Placement & Incentives

  • Outreaches and connects with local employers on behalf of clients
  • Matching clients’ skills and interests with work opportunities
  • Facilitation of work opportunities and negotiation of the employment relationship
  • Placement support in identifying and workplace issues that may affect their success
  • Financial support to remove barriers to participation

Resume Workshop

Regular workshops on the following

  • Resume Clinics
  • Interview Skills/Mock Interviews
  • How to Create a Winning Profile for LinkedIn
  • How to Market Your Skills
  • Networking and the 30 Second Commercial
  • Computer Training: Excel I and II, Microsoft I and II

Youth Services

Job mentoring for youth

Youth Job Connection (YJC)

The program serves youth aged 15 to 29 who experience multiple and/or complex barriers to employment by providing more intensive supports beyond traditional job search and placement opportunities.
These include:

  • 60 Hours paid pre-employment training to promote job readiness
  • Job matching and paid job placements
  • Financial Support for participants and hiring incentives for employers
  • Mentorship services
  • Education, work transitions and support to help you in your Career Goals and Aspirations

Youth working in summer

Youth Job Connection Summer (YJCS)

The program serves youth aged 15 to 18 who experience multiple and/or complex barriers to employment by providing more intensive supports beyond traditional job search and placement opportunities. This program is offered all year but the focus is on summer/after school jobs.
Program supports include:

  • 20 Hours paid pre-employment workshops designed to improve job readiness and life skills.
  • Job matching paid job placements and employer hiring incentives: Youth participates in paid job placements up to six months in duration. Throughout the placement, they have access to one-on-one job coaching support from the service provider, as well as networking and mentorship from members of the community, employers and past program participants.

YESS Program

Youth Employment and Skills Strategy (YESS)

A program for newcomer youth aged 15 to 30 who face multiple barriers to employment.
These include:

  • Integrated skills development program
  • Help youth navigate through the labour market
  • Helps to successfully transition into sustainable employment

YJC & YJCS Contact Information

Sandra Morris
Youth Employment Program Lead
Tel: 416-467-0126 Ext: 1224

YESS Contact Information

Fatima Kaalim
YESS Intake / Referral Worker
Tel: 416-467-0126 Ext: 1261

Training Programs

Better Jobs (formerly Second Career Program)

Second career planning

The Better Jobs Ontario (formerly Second Career Program) helps Ontarians train for in-demand jobs.
Effective April 29, 2022, the program was expanded to better help people who may face challenges finding stable jobs such as gig workers, youth and people on social assistance. If you have been unemployed for six months or longer, and are part of a low-income household, you may benefit from these changes.

Better Jobs Ontario provides eligible applicants with:
  • Skills Training for In-Demand Jobs
  • Financial Support
You can apply for up to $28,000 for costs, including:
  • Tuition
  • Books
  • Other Instructional Costs, Including Student Fees, Supplies and Electronic Devices
  • Transportation
  • Basic Living Allowance (up to $500 per week)
Additional funding may be available for:
  • Childcare
  • Disability-Related Supports
  • Living Away from Home
Literacy and Basic Skills (Lbs) and/or Language Training
You qualify for Better Jobs Ontario if you either:
  • have been laid-off and have not been working or are working a temporary job just to cover costs
  • have not been laid-off but have been unemployed for six months or longer and are part of a low-income household
You can still apply if you receive either:
  • Employment Insurance (EI)
  • Ontario Works (OW)
  • Ontario Disability Support Program (ODSP)
A fast-track stream is available for those who have been laid off due to COVID-19. Laid-off due to COVID-19 While the Better Jobs Ontario program is open to unemployed jobseekers, a fast-track stream is available if you were laid-off because of COVID-19 and want to retrain for jobs in sectors that have potential for future employment. If your application meets all the following criteria, you will go through a faster approval process, giving you access to training sooner:
  • You were laid-off on or after March 1, 2020.
  • You have a high school education or less, you were laid-off from an occupation requiring no more than a high school education and job-specific training, such as food and beverage servers, flight attendants and retail salespersons.
  • You were laid-off from an industry hit hard by the pandemic, such as hospitality and food services, transportation and warehousing or wholesale and retail trade.
  • You want to train for a career in demand in a local community or provincial priority area.
Retail sales training

Customer Service & Retail Sales Training

Number of hours of training: 12 hrs Content includes:

  • Overview of the nature of retail work
  • Using a basic computerized cash register
  • Customer service language
  • Intercultural and cross cultural communication skills and strategies
  • Resume and interview preparation (including mock interviews) for retail positions
*At the end of the course there is a volunteer placement for 4 hours at a retail store

Computer training

Computer Training

We provide practical, entry level computer training for low-skilled individuals especially, job seekers. The sessions cover computer basics, the use of toolbars, preparing Word and Excel documents, creating a table, spread sheets, flyers, basic emails & introduction to using the Internet.

Road to Employment

Road to Employment will better equip professional jobseekers new to Canada, especially women, for the post COVID-19 economic recovery plan. The program aims to help participants identify and achieve their career goals through an advanced workplace communication training. Participants will build on soft skills, focus on building an inclusive workplace while learning about the Canadian workplace culture. Access to mentoring and coaching by experienced professionals.

Workplace communication program

Benefits to participants include:

  • Regained self confidence in the workplace
  • Improved culture-based soft skills and professional communication skills within the context of the Canadian workplace
  • Improved personal effectiveness in the workplace and a more satisfying work environment
  • Access to mentoring and coaching by experienced professionals
  • Increased potential for entering into profession-specific bridging programs

Doctor’s Study Group

Study Group for Internationally Trained Medical Doctors

TNO has study group for internationally educated medical doctors to support them in their goal of obtaining license to practice their profession in Canada.