TNO Privacy Page

TNO – The Neighbourhood Organization (“TNO,” “we,” “us,” or “our”) is committed to protecting the privacy of our clients, donors, volunteers, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://tno-toronto.org/). Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

Personal Data Personally identifiable information, such as your name, address, email address, and telephone number, that you voluntarily give to us when you register for our programs, make a donation, subscribe to our newsletter, or participate in various activities related to our services.

Personal Health Data. We collect personal health information about you directly from you or from the person acting on your behalf. The personal health information that we collect may include your name, date of birth, address, health card number, health history, records of your visits to TNO and the care that you received during those visits. Occasionally, we collect personal health information about you from other sources if we have obtained your consent to do so or if the law permits.

Derivative Data Information our servers automatically collect when you access the site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the site.

Donation Information Information related to your donations, including payment details (e.g., valid credit card number, card brand, expiration date) that we may collect when you make a donation through the site. We store only very limited financial information, and our payment processor handles all other financial information securely.