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TNO – The Neighbourhood Organization

Our Mission, Vision and Values

Our Mission

We strengthen quality of life through services, engagement, partnerships, and advocacy.

Our Vision

Neighbourhoods where everyone belongs and succeeds.

Our Values

TNO regularly measures our services against our values and invites our partners to identify how TNO has both advanced these values, and how we can continue to develop how we integrate these values into everything we do:

Accountability and Integrity

We act ethically, transparently, and responsibly with respect to all our endeavours and resources entrusted to us.

Equity and Inclusion

We strive to ensure fair and just treatment in our actions and build a culture of belonging for all.

Client and Community Centred

We engage and value the input of our clients and communities in service planning and development as well as advocacy strategies.

Innovation and Excellence

We focus on improving services and systems with creativity and originality to achieve exceptional outcomes.

Collaboration and Partnership

We engage organizations and groups in collective, meaningful, and effective ways to achieve shared goals.

TNO Strategic Plan

Over the course of the next three years TNO aspires to address 4 key priority areas as well as

Youth

We will inspire hope in and equip youth for a successful future

 We will implement a holistic youth workforce development system

 We will implement collaborative programs to support youth to stay in school

 We will support the implementation of a partner-based, community-wide youth mental health services for youth.

 We will develop and implement a community-wide response to youth violence

Poverty Reduction

We will work toward reduction of poverty and its effects in our neighbourhoods

We will support community economic and business development initiatives

We will implement a robust employment network to facilitate career advancement

 We will support the development and implementation of a community-wide food
security plan

We will advocate for a poverty reduction strategy, addressing system change

Newcomer Services

We will improve access to newcomer services in our neighbourhood and for emerging newcomer communities

 We will implement a strategy for delivering satellite and virtual services to newcomers in underserved regions and communities

 We will implement advanced and virtual programming for newcomers who are skilled or are professionals, focusing on long-term career goals and aspirations

 We will ensure equitable access to resources by integrated services across our
neighbourhoods

Integrated Health and Social Services

We will implement integrated service delivery approaches in health and social services

 We will strengthen the existing and potential partnership and collaborations in health
care

 We will create a supportive infrastructure to develop an integrated service delivery
model

Internal Capacity Building

We will strengthen our internal capacities to support effective program delivery

 We will identify and implement technology enablers across TNO programs and sites

 We will coordinate communication to partners and communities we serve

 We will implement best practices in HR Management

 We will ensure ongoing financial sustainability

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