Worker Support Services (WSS)

Worker Support Services (WSS)

Welcome to the Worker Support Services (WSS) at TNO, a dedicated program designed to assist temporary foreign workers in Ontario.

Welcome to the Worker Support Services (WSS) at TNO, a dedicated program designed to assist temporary foreign workers in Ontario.

A man organizes various donations

Services for Workers

TNO staff and partners provide comprehensive support to temporary foreign workers across Ontario. Learn more about our free and confidential services here.

A man organizes various donations

Services for Employers

Strengthen your workforce by partnering with TNO WSS for guidance and best practices in supporting the well-being and success of temporary foreign workers.

Program Information

Worker Support Services (WSS) is a dedicated program designed to assist temporary foreign workers in Ontario. Our mission is to provide essential resources, services, and support to help workers adapt to life in Canada and succeed in their new environment.

Who is Eligible?

Eligible participants for the Worker Support Services program are persons with valid work-permits from the Government of Canada’s Temporary Foreign Worker Program. This includes workers from the agricultural, tourism and hospitality, food and beverage, and construction sectors. Businesses who employ these category of temporary foreign workers are also eligible for support services from the WSS program.

This new program provides support to temporary foreign workers in partnership with agencies across Ontario by:

Icon Heart

Helping migrant workers to access accurate information and available services and supports including health, legal, and social services in their communities.

Icon Heart

Increasing education and empowering migrant workers to exercise their rights and responsibilities while living and working in Canada.

Icon Heart

Supporting increased social, civic engagement and participation of migrant workers in their communities. 

Sub-Agreement Holders

Learn about the organizations that help us deliver our services and programs to temporary foreign workers in Ontario.

Learn about the organizations that help us deliver our services and programs to temporary foreign workers in Ontario.

Learn about the organizations that help us deliver our services and programs to temporary foreign workers in Ontario.

WSS Newsletters

2026 May WSS Newsletter

2026 April WSS Newsletter

2026 March WSS Newsletter

2026 February WSS Newsletter

2026 January WSS Newsletter

WSS Newsletters

2026 April WSS Newsletter

2026 March WSS Newsletter

2026 February WSS Newsletter

2026 January WSS Newsletter

WSS Newsletters

2026 March WSS Newsletter

Get in Touch with Our Team

We're here to help! If you have any questions, concerns, or need assistance related to our services, please don't hesitate to reach out to our team at TNO Worker Support Services. We're dedicated to supporting temporary foreign workers and employers in Ontario.

Volunteer
Volunteer
Client

“Hand in hand between the huron farmworkers ministry, TNO, and community partners, we’re helping the invisible workers in our communities feel more included, recognized, and respected. On behalf of the many migrant workers we serve in Norfolk County, I want to thank God, our partners and funders, TNO and the Government of Canada for helping us make migrant workers feel more human in a foreign land.”

Fr. Enrique martinez

Director, The Huron Farmworkers Minisitry

Volunteer
Volunteer
Client

“Hand in hand between the huron farmworkers ministry, TNO, and community partners, we’re helping the invisible workers in our communities feel more included, recognized, and respected. On behalf of the many migrant workers we serve in Norfolk County, I want to thank God, our partners and funders, TNO and the Government of Canada for helping us make migrant workers feel more human in a foreign land.”

Fr. Enrique martinez

Director, The Huron Farmworkers Minisitry

Volunteer
Volunteer
Client

“Hand in hand between the huron farmworkers ministry, TNO, and community partners, we’re helping the invisible workers in our communities feel more included, recognized, and respected. On behalf of the many migrant workers we serve in Norfolk County, I want to thank God, our partners and funders, TNO and the Government of Canada for helping us make migrant workers feel more human in a foreign land.”

Fr. Enrique martinez

Director, The Huron Farmworkers Minisitry

Steering Committee

Steering Committee

Guiding and Supporting Our Program

Guiding and Supporting Our Program

Information

Information

The Worker Support Services (WSS) Steering Committee is a dedicated group of professionals committed to guiding and supporting the WSS program. The committee ensures the program’s goals and objectives are met and that the services provided are effective and responsive to the needs of temporary foreign workers and their employers. The Steering Committee is responsible for program governance, planning, and strategic decision-making.

Current Members

Current Members

Icon Heart

The Neighbourhood Organization (TNO).

Icon Heart

FCJ Refugee Centre.

Icon Heart

The Huron Farmworker Ministry.

Icon Heart

Newcomer Legal Clinic, Thunder Bay.

Icon Heart

Bridges Niagara Immigrant and Refugee Services.

Icon Heart

Migrant Farm Workers Project.

Icon Heart

Occupational Health Clinics for Ontario Workers Inc. (OHCOW).

Icon Heart

Sudbury Workers Centre.

Icon Heart

Five temporary foreign workers.

Icon Heart

Agricultural Employers.

Icon Heart

Other community agencies and partners.

Current Members

Icon Heart

The Neighbourhood Organization (TNO).

Icon Heart

FCJ Refugee Centre.

Icon Heart

The Huron Farmworker Ministry.

Icon Heart

Newcomer Legal Clinic, Thunder Bay.

Icon Heart

Bridges Niagara Immigrant and Refugee Services.

Icon Heart

Migrants Matter Flamborough.

Icon Heart

Migrant Farm Workers Project.

Icon Heart

Occupational Health Clinics for Ontario Workers Inc. (OHCOW).

Icon Heart

Sudbury Workers Centre.

Icon Heart

Five temporary foreign workers.

Icon Heart

Agricultural Employers.

Icon Heart

Other community agencies and partners.

Who is Eligible?

Who is Eligible?

The WSS Steering Committee is composed of representatives from various organizations and sectors that have a vested interest in the well-being of temporary foreign workers. This includes community partners, non-profit organizations, government agencies, legal experts, and employers. Membership in the Steering Committee is by invitation, based on the organization’s expertise, commitment, and contribution to the program.

The WSS Steering Committee is composed of representatives from various organizations and sectors that have a vested interest in the well-being of temporary foreign workers. This includes community partners, non-profit organizations, government agencies, legal experts, and employers. Membership in the Steering Committee is by invitation, based on the organization’s expertise, commitment, and contribution to the program.

Meeting Details

Meeting Details

The WSS Steering Committee meets on a monthly basis to discuss program updates, review progress, and address any emerging issues or concerns. The meetings are typically held online, via Teams teleconference. We work to foster a collaborative and supportive environment, where members share their knowledge, experiences, and ideas for program improvement.

Academic Research Partners

Academic Research Partners

Academic Research Partners

Collaborating with Leading Institutions to Improve Migrant Workers' Lives

Introduction

Introduction

At TNO – The Neighbourhood Organization, we firmly believe that informed decision-making is key to creating lasting, meaningful change. Our academic research partners are essential in helping us gain a deeper understanding of the issues that affect migrant workers in Ontario. By collaborating with leading universities and research institutions, we work together to produce studies that inform our programs and services, drive policy changes, and raise public awareness.

Our Partners

Our Partners

Our academic research partners come from a diverse range of universities and research institutions. They are experts in various fields, including migration studies, labor rights, social work, and public health. Some of our current partners include:

Icon Heart

Stephanie Mayell, PhD Candidate at the University of Toronto’s Department of Anthropology.

Icon Heart

PRESMA: Partnered Research Evaluation Services with Migrants in Agriculture.

Icon Heart

Guido Pezzarossi, Associate Professor, Anthropology Department at Syracuse University.

Current Members

Icon Heart

The Neighbourhood Organization (TNO).

Icon Heart

FCJ Refugee Centre.

Icon Heart

The Huron Farmworker Ministry.

Icon Heart

Newcomer Legal Clinic, Thunder Bay.

Icon Heart

Bridges Niagara Immigrant and Refugee Services.

Icon Heart

Migrants Matter Flamborough.

Icon Heart

Migrant Farm Workers Project.

Icon Heart

Occupational Health Clinics for Ontario Workers Inc. (OHCOW).

Icon Heart

Sudbury Workers Centre.

Icon Heart

Five temporary foreign workers.

Icon Heart

Agricultural Employers.

Icon Heart

Other community agencies and partners.

Research Focus Areas

Research Focus Areas

Our research partnerships focus on a range of topics that are crucial to the well-being of migrant workers in Ontario. Some of these focus areas include:

Icon Heart

Health and safety in the workplace.

Icon Heart

Access to social services and community support.

Icon Heart

Legal rights and protections for migrant workers.

Icon Heart

Integration and settlement challenges.

Icon Heart

Policy recommendations for improving the Temporary Foreign Worker Program.

Icon Heart

Bridging services gaps for temporary foreign workers in Canada.

Get Involved

Get Involved

Are you a researcher or academic institution interested in partnering with us to advance our understanding of issues affecting migrant workers in Ontario? We invite you to get in touch with us to explore potential collaboration opportunities. Please contact our Program Manager at jrajasekar@tno-toronto.org for more information.

Community Partners

Collaborating with Leading Institutions to Improve Migrant Workers' Lives

  • Polycultural Immigrant & Community Services (ESDC Stream 1 & 2 Ontario Partners).

  • The Embassy of Mexico in Canada.

  • The Consulate of Mexico in Toronto and Leamington.

  • The Embassy of Honduras in Canada.

  • Community Health Centres of Northumberland.

  • Community Legal Clinic – Haldimand, Norfolk, and Brant.

  • The Diocese of Huron.

  • York Region (The Regional Municipality of York).

  • Migrants Matter, Flamborough.

  • C.A.R.E for International Workers Program.

  • Thunder Bay Multicultural Association and Lakehead University Bora Laskin Faculty of Law.

  • The Filipino Canadian Community of Sault Ste. Marie.

  • AFCA Toronto – Association of Filipino Canadian Accountants.

  • Grand River Community Health Centre.

  • Durham Community Health Centre.

  • Teamwork Project Workforce

  • The Embassy of Guatemala

  • The Embassy of El Salvador

  • The Embassy of the Philippines

  • The Embassy of Thailand

  • East Caribbean Consulate

  • Polycultural Immigrant & Community Services (ESDC Stream 1 & 2 Ontario Partners).

  • The Embassy of Mexico in Canada.

  • The Consulate of Mexico in Toronto and Leamington.

  • The Embassy of Honduras in Canada.

  • Community Health Centres of Northumberland.

  • Community Legal Clinic – Haldimand, Norfolk, and Brant.

  • The Diocese of Huron.

  • York Region (The Regional Municipality of York).

  • Migrants Matter, Flamborough.

  • C.A.R.E for International Workers Program.

  • Thunder Bay Multicultural Association and Lakehead University Bora Laskin Faculty of Law.

  • The Filipino Canadian Community of Sault Ste. Marie.

  • AFCA Toronto – Association of Filipino Canadian Accountants.

  • Grand River Community Health Centre.

  • Durham Community Health Centre.

  • Teamwork Project Workforce

  • The Embassy of Guatemala

  • The Embassy of El Salvador

  • The Embassy of the Philippines

  • The Embassy of Thailand

  • East Caribbean Consulate

Meet The Team

Meet the passionate individuals who make up the Worker Support Services Team. Each member brings their own unique languages, skills, and expertise to support temporary foreign workers in Ontario.

Charity race

Jennifer is the Manager of Social Support Services at TNO, and is primary point-person for the Worker Support Services program.

647-296-0161

jrajasekar@tno-toronto.org

Jennifer Rajasekar

Manager

English and Tamil

Sorting donations

Daniel is the Provincial Coordinator of the Worker Support Services program.

416-475-2627

drebolledo@tno-toronto.org

Daniel Quesada

Provincial Coordinator

English, Spanish and French

Charity race

Juan is the Program Coordinator for the East/West division of the Worker Support Services program.

647-527-4509

jcaicedo@tno-toronto.org

Juan Caicedo

Program Coordinator

English and Spanish

Melisa is the Program Coordinator for the southeast/southwest division of the WSS program.

647-391-1096

mortiz@tno-toronto.org

Melissa Ortiz

Coordinator for the Southeast/Southwest division of the WSS program

English and Spanish

Charity race

Esteban is the Communications Coordinator for the East/West division of the Worker Support Services program.

647-239-7858

earchbold@tno-toronto.org

Esteban Archbold

Communications Coordinator

English and Spanish

Charity race

Gabriel leads all outreach and marketing initiatives related to the Worker Support Services program.

416-524-4162

gallahdua@tno-toronto.org

Gabriel Allahdua

Lead Outreach & Marketing

English and Patois

Charity race

Raezlle is a Project Administrator, based out of the Simcoe, Ontario office location. She supports the Simcoe offices’ administrative needs.

647-720-4944

rlozano@tno-toronto.org

Raezlle Lozano

Project Administrator

English and Tagalog

Charity race

Raul is an Outreach Worker, based out of Simcoe office in Ontario, providing services to temporary foreign workers in the Ontario region.

rbarria@tno-toronto.org

Raul Barria

Outreach and Service Delivery Worker

English and Spanish

Load More

Charity race

Jennifer is the Manager of Social Support Services at TNO, and is primary point-person for the Worker Support Services program.

647-296-0161

jrajasekar@tno-toronto.org

Jennifer Rajasekar

Manager

English and Tamil

Sorting donations

Daniel is the Provincial Coordinator of the Worker Support Services program.

416-475-2627

drebolledo@tno-toronto.org

Daniel Quesada

Provincial Coordinator

English, Spanish and French

Charity race

Juan is the Program Coordinator for the East/West division of the Worker Support Services program.

647-527-4509

jcaicedo@tno-toronto.org

Juan Caicedo

Program Coordinator

English and Spanish

Melisa is the Program Coordinator for the southeast/southwest division of the WSS program.

647-391-1096

mortiz@tno-toronto.org

Melissa Ortiz

Coordinator for the Southeast/Southwest division of the WSS program

English and Spanish

Charity race

Esteban is the Communications Coordinator for the East/West division of the Worker Support Services program.

647-239-7858

earchbold@tno-toronto.org

Esteban Archbold

Communications Coordinator

English and Spanish

Charity race

Gabriel leads all outreach and marketing initiatives related to the Worker Support Services program.

416-524-4162

gallahdua@tno-toronto.org

Gabriel Allahdua

Lead Outreach & Marketing

English and Patois

Charity race

Raezlle is a Project Administrator, based out of the Simcoe, Ontario office location. She supports the Simcoe offices’ administrative needs.

647-720-4944

rlozano@tno-toronto.org

Raezlle Lozano

Project Administrator

English and Tagalog

Charity race

Raul is an Outreach Worker, based out of Simcoe office in Ontario, providing services to temporary foreign workers in the Ontario region.

rbarria@tno-toronto.org

Raul Barria

Outreach and Service Delivery Worker

English and Spanish

Charity race

Timothy is an Outreach and Service Delivery Worker, based out of Ontario, providing services to temporary foreign workers.

416-996-6796

tbernard@tno-toronto.org

Timothy Bernard

Outreach Worker

English and Creole

Charity race

Viviana is an Outreach and Service Delivery Worker, based out of Ontario, providing services to temporary foreign workers in the Northeast Region.

416-428-0952

vgadea@tno-toronto.org

Viviana Gadea

Outreach and Service Delivery Worker

English and Spanish

Load More

Charity race

Jennifer is the Manager of Social Support Services at TNO, and is primary point-person for the Worker Support Services program.

647-296-0161

jrajasekar@tno-toronto.org

Jennifer Rajasekar

Manager

English and Tamil

Sorting donations

Daniel is the Provincial Coordinator of the Worker Support Services program.

416-475-2627

drebolledo@tno-toronto.org

Daniel Quesada

Provincial Coordinator

English, Spanish and French

Charity race

Juan is the Program Coordinator for the East/West division of the Worker Support Services program.

647-527-4509

jcaicedo@tno-toronto.org

Juan Caicedo

Program Coordinator

English and Spanish

Melisa is the Program Coordinator for the southeast/southwest division of the WSS program.

647-391-1096

mortiz@tno-toronto.org

Melissa Ortiz

Coordinator for the Southeast/Southwest division of the WSS program

English and Spanish

Load More

Charity race

Jennifer is the Manager of Social Support Services at TNO, and is primary point-person for the Worker Support Services program.

647-296-0161

jrajasekar@tno-toronto.org

Jennifer Rajasekar

Manager

English and Tamil

Sorting donations

Daniel is the Provincial Coordinator of the Worker Support Services program.

416-475-2627

drebolledo@tno-toronto.org

Daniel Quesada

Provincial Coordinator

English, Spanish and French

Load More

Resources

Find a variety of helpful resources for workers and employers, including videos, guides, brochures, and informative one-pagers related to health, legal, and social services.

What to expect after calling 911 (English)

What to Expect calling 911 (Spanish)

Worker Support Services - TNO

Resources

Find a variety of helpful resources for workers and employers, including videos, guides, brochures, and informative one-pagers related to health, legal, and social services.

What to expect after calling 911 (English)

What to Expect calling 911 (Spanish)

Worker Support Services - TNO

Resources

Find a variety of helpful resources for workers and employers, including videos, guides, brochures, and informative one-pagers related to health, legal, and social services.

What to expect after calling 911 (English)

What to Expect calling 911 (Spanish)

Resources

Find a variety of helpful resources for workers and employers, including videos, guides, brochures, and informative one-pagers related to health, legal, and social services.

What to expect after calling 911 (English)

Documents

Freedom of Movement (English) - Government of Canada

Libertad de Movimiento Español - Gobierno de Canada

Temporary Foreign Workers: Your Rights are Protected - Government of Canada

Trabajadores Extranjeros Temporales: sus derechos están protegidos

Social Insurance Number (SIN) for Newcomers - Service Canada

Agricultural Workers Tip Sheet (English) - Government of Ontario

Past events

Upcoming events

Special events

Explore our legacy of community engagement through a curated collection of past events. Delve into the milestones and memories that have shaped our collective journey.

INFORMATION SESSION RICHMOND, ON

For many workers in Richmond, this was their first time receiving information about their rights and benefits. Our team shared trusted information and answered questions, helping ensure every worker has the knowledge they deserve about the supports available during their time in Canada.

MIGRANT WORKERS' DAY CELEBRATION

Migrant workers came together at Mt. Zion Filipino Seventh-day Adventist Church to mark Migrant Workers' Day 2026. The celebration recognized the contributions of migrant workers and created space for community, connection, and information about the resources and supports available to them.

OUTREACH IN MALAKOFF ONTARIO

In Malakoff, our team connected with migrant workers from Mexico, Guatemala, and Jamaica, providing welcome bags and information about their benefits. The visit gave workers a chance to ask questions and learn about the resources and supports available throughout their time in Canada.

OUTREACH SESSION SIMCOE, ON

TNO conducted an outreach session in Simcoe, connecting with migrant workers to share information about services, rights, and available supports. The visit helped build trust and strengthen community connections while ensuring workers knew where to access support when needed.

father-s-day-celebration-information-session

FATHER'S DAY CELEBRATION & INFORMATION SESSION

Migrant workers came together for a Father's Day celebration and information session, with our team also connecting with workers along the way. Workers shared in the celebration while learning about worker rights, health services, and community resources, and expressed their gratitude for the support.

FATHER'S DAY CELEBRATION AT SIMCOE, ON

The TNO Simcoe office welcomed 140+ migrant workers for a Father's Day celebration held across four groups throughout the day. Workers connected with our team, took part in activities, and learned about available resources and supports in a warm and welcoming space.

Load More

Past events

Upcoming events

Special events

Explore our legacy of community engagement through a curated collection of past events. Delve into the milestones and memories that have shaped our collective journey.

INFORMATION SESSION RICHMOND, ON

For many workers in Richmond, this was their first time receiving information about their rights and benefits. Our team shared trusted information and answered questions, helping ensure every worker has the knowledge they deserve about the supports available during their time in Canada.

MIGRANT WORKERS' DAY CELEBRATION

Migrant workers came together at Mt. Zion Filipino Seventh-day Adventist Church to mark Migrant Workers' Day 2026. The celebration recognized the contributions of migrant workers and created space for community, connection, and information about the resources and supports available to them.

Past events

Upcoming events

Special events

Explore our legacy of community engagement through a curated collection of past events. Delve into the milestones and memories that have shaped our collective journey.

INFORMATION SESSION RICHMOND, ON

For many workers in Richmond, this was their first time receiving information about their rights and benefits. Our team shared trusted information and answered questions, helping ensure every worker has the knowledge they deserve about the supports available during their time in Canada.

MIGRANT WORKERS' DAY CELEBRATION

Migrant workers came together at Mt. Zion Filipino Seventh-day Adventist Church to mark Migrant Workers' Day 2026. The celebration recognized the contributions of migrant workers and created space for community, connection, and information about the resources and supports available to them.

OUTREACH IN MALAKOFF ONTARIO

In Malakoff, our team connected with migrant workers from Mexico, Guatemala, and Jamaica, providing welcome bags and information about their benefits. The visit gave workers a chance to ask questions and learn about the resources and supports available throughout their time in Canada.

Contact Us

Have any questions or need assistance?
Get in touch with our team via phone, email, or social media. We’re here to help!