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Training Programs

Trades Connect Program

Trades Connect Program

TNO’s Trades Connect program provides education, certification, and employment programming for newcomers to develop their employability skills and receive academic upgrading, employment training, and a career pathway. The program aims to connect people to gain knowledge on a career area of focus, access certification, and achieve job readiness through hands-on and soft-skill development. The Trades Connect Program is an LLMA (Language and Labour Market Access) and IRCC (Immigration Refugee Citizenship Canada) funded program focusing on three main pathways.

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Education and certification in IT, construction, and industrial trades

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Career pathways, hands-on training, and job readiness support

Computer Training Program

Computer Training Program

We provide practical, entry-level computer training for low-skilled individuals especially, job seekers. The sessions cover computer basics, the use of toolbars, preparing Word and Excel documents, creating a table, spreadsheets, flyers, basic emails & introduction to using the Internet. 

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 Entry-level computer training for job seekers 

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Covers Word, Excel, email, and internet basics

Language Instruction for Newcomers to Canada Program (LINC)

Language Instruction for Newcomers to Canada Program (LINC)

TNO’s Language Instruction for Newcomers to Canada (LINC) program helps newcomers to Canada to learn the English language skills that are essential to their social, economic, and cultural integration into Canadian society. This program provides learners with a supportive environment in which they can learn a new language and explore different cultures.

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English classes from Literacy to Level 5 with cultural excursions

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Includes computer aid and child-minding services

Better Jobs Ontario (Formerly Second Career Program)

Better Jobs Ontario (Formerly Second Career Program)

Join our virtual information session to learn about the Better Jobs Ontario program. This government-funded initiative helps laid-off, unemployed, or underemployed individuals gain new skills for in-demand jobs and provides financial support up to $28,000 for tuition, books, transportation, and more. 

Conflict Resolution Workshop

Conflict Resolution Workshop

Turn challenges into opportunities and build stronger connections!

Location: TNO – Thorncliffe Park Community Hub
Unit 200, 45 Overlea Blvd, M4H 1C3

What participants will learn:
• Types and sources of conflict
• Personal conflict style
• Communication & active listening
• Problem-solving & negotiation
• Managing emotions
• Real-life scenarios and role-play

Eligibility: Minimum English Level 5

To register, contact:
Nora Barghout 416-467-0126 Ext. 1278 | nbarghout@tno-toronto.org

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Certificate of Participation & snacks included

Office Skills Workshop

Office Skills Workshop

Looking to build your office skills? Join our free 5-day in-person Office Skills Workshop designed to help you gain real skills with real results.

 Location: TNO – Thorncliffe Park Community Hub (45 Overlea Blvd, Unit 200).

 Eligibility:
• Permanent Residents
• Convention Refugees

 For more information, contact: Phone: 416-467-0126 ext. 1278. | Email: nbargbout@tno-toronto.org

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Certificate of Participation & snacks included

Customer Service Workshop

Customer Service Workshop

Strengthen Your Skills. Serve with Confidence.

What You’ll Gain:

  • Strong communication & active listening techniques.

  • Strategies for managing challenging customer interactions.

  • Tools to build trust and rapport with customers.

  • Solutions-focused thinking for better outcomes.

Eligibility: Permanent Residents and & Convention Refugees. 

For more information contact: Nora Barghout Phone: 416-467-0126 ext. 1278 | Email: nbarghout@tno-toronto.org

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Certificate will be provided after completion

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