The Integrated Services for Seniors program delivers coordinated, community-based supports that promote independence, social connection, and well-being. Services are person-centred, culturally responsive, and equity-informed, supporting seniors to age safely and confidently in their communities.

Programs and services include:

1. Service Arrangement & Care Coordination
   Provides intake, assessment, outreach, and service planning, connecting seniors to appropriate community supports based on their needs and goals. This includes coordination of social, recreational, wellness, fitness, and physical activity programs, as well as navigation to other community and health-related services. Care coordination supports timely access, continuity, and reduced service fragmentation.

2. Case Management – Coordinated Care
   Offers individualized case management and care coordination for seniors with emerging or complex needs. Services include ongoing assessment, goal setting, monitoring, and collaboration with primary care, healthcare providers, and community partners to support integrated, wraparound care.

3. Visiting – Social and Safety Supports
   Provides social visiting, wellness checks, and safety monitoring for seniors who may be socially isolated or at risk. These supports enhance social connection, provide reassurance, and help identify changes in health or social needs to support aging safely at home.

4. Social and Congregate Dining
   Offers congregate dining and meal programs that support nutrition, social participation, and community belonging. These programs create inclusive spaces for seniors to connect, reduce isolation, and engage in meaningful social interaction.