Personal Care and Support

Trained Personal Support Workers (PSWs) provide direct, hands-on care so clients continue to receive the same standard of support they rely on every day, even while their primary caregiver is away:

• Assistance with bathing, dressing, grooming, toileting, and mobility

• Meal preparation and feeding support

• Support to maintain daily routines, comfort, and dignity

• Continuity of the client's individualized care plan during the caregiver's absence

Safety and Supervision

PSWs provide attentive, consistent oversight so clients remain safe and secure at home, giving caregivers genuine peace of mind while they rest or attend to their own needs:

• Ongoing supervision and safety monitoring throughout each visit

• Fall prevention and mobility support

• Regular wellness checks to catch and respond to changes early

• Emergency response awareness and support during evenings, overnights, and weekends

Social and Emotional Support

Respite care is about more than physical care, it's about keeping clients engaged, comfortable, and connected, even when their usual caregiver isn't present:

• Companionship and meaningful conversation

• Support with social and leisure activities

• Reassurance and emotional support during the caregiver's absence

• Consistent, familiar care that reduces anxiety around routine changes

Health and Wellness Monitoring

PSWs help maintain continuity of care by keeping a close eye on each client's health and communicating any concerns:

• Medication reminders

• Observation and reporting of any changes in condition

• Coordination and communication with the client's care team and primary caregiver

• Support that follows the client's existing, individualized care plan

Offering Cognitive Care and Support

For clients living with cognitive impairments, PSWs follow an authorized plan of care designed specifically to meet their needs:

• Support delivered in accordance with an authorized, individualized plan of care for clients dealing with cognitive impairments

• Consistent routines and cueing to support orientation, comfort, and reduce confusion

• Patient, person-centred approaches tailored to each client's cognitive needs and abilities

• Close communication with family caregivers and the care team to monitor changes and adjust support as needed

Together, these services give family caregivers a trusted, reliable break, whether for a planned rest, a medical appointment of their own, or relief from caregiver burnout, while ensuring their loved one continues to receive safe, attentive, and familiar care at home.