Programs & Services

Mental Health Workers

As part of an integrated wellness team at TNO, Welcoming Communities- Mental Health Workers can support newcomer youth and adults with any challenges faced when settling into a new country by assiting with information and referral to pertinent community services. All our services are free of cost and are available for all newcomers.  

 Services Include: 

  • One-on-one confidential support to deal with the stressors that newcomers to Canada may face, along with other challenges. 

  • Wellness informed group sessions available for families, schools, and other community organizations.

  • Coaching to help you navigate the challenges in your personal and professional lives. 

  • Information and referral services to community-based specialized services and long-term therapeutic supports.

In the case of a personal emergency or crisis, please click here to learn how to receive immediate support.  

Our Mental Health and Wellness Workers are here to help you. Do not hesitate to reach out to them for any support you need

Mathura   | 647-381-6310  | English, Tamil
Barialy |  | English, Dari, Farsi 

Hub Settlement Services at TNO Locations 

In Person, virtual and group Settlement Services are currently being offered at the following TNO HUB locations:

In Thorncliffe Park:

18 Thorncliffe Park Dr. | 416-421-3054 | Mon – Fri: 9am – 5pm, Thurs: 9am – 8pm

1 Leaside Park Dr., Unit 7 | 416-467-0126 | Mon – Fri: 9am – 5pm, Sat: 10am – 4pm

In Flemingdon Park: 10 Gateway Blvd., Suite 104 | 416-424-2900 | Mon – Fri: 9am – 5pm

In Crescent Town: Crescent Town Club, Unit 2A, The Market Place | 416-690-6385 | Mon – Thurs: 9am – 5pm

In St. James Town: St. James Town Community Corner, 200 Wellesley St E, Toronto, ON M4X 1G3 | 416-964-6657 | Mon – Sat: 9am – 8pm

 Some of our locations are open late and on Saturdays. Please call to inquire

Contact our TNO HUB Settlement Workers

Settlement Workers in Schools (SWIS)/ Library Settlement Partnership (LSP) / Newcomer City Services Kiosks

Settlement Workers are placed in 160+ schools from the Toronto District School Board as well as the Toronto Catholic District School Board. We have Settlement Workers at elementary, middle and secondary schools; colleges and universities; three Toronto Public Libraries (Parliament, Thorncliffe and Flemingdon); across City of Toronto sites to assist newcomer students and families with  One-to-One Settlement Services and related Group Workshops (see description above of services provided) from community based location's.

For more information please contact Malini Singh, Manager of Newcomer Support Services at or 416-467-0126 Ext:1235/647-296-0210 

Contact our TNO SWIS/LSP Settlement Worker's 
  • TNO helps to orient newcomers to the Canadian school system, integrating programming for newcomer “student success”
  • Newcomer Orientation Week (NOW) provides orientation to newly arrived high school students during the summer before school starts, Peer Leaders-students who were newcomers in recent years facilitate these weekly mentorship sessions
  • Welcome and Information for Newcomers (WIN) orients newcomer youth entering middle school (grades 6-8) and their parents. WIN is a one day program where teachers and Peer Leaders are instrumental in  its implementation.

Topics include: Ontario school curriculum's, layout of the school, rules & school procedures, graduation requirements, ESL & guidance counsellors, timetables, extra-curricular activities, using their locker, etc.

Caregivers in Transition

TNO provides one-on-one sessions, group trainings and training sessions to Caregivers in Transition. TNO provides information,referral and advocacy on current policy changes rights and responsibilities of caregivers, providing customized service plans for reuniting families.

  • Referrals to housing, education resources for children, health services, family counseling etc.
  • Career Planning & Computer Lessons
  • Skills Trainings
  • Empowerment Workshops
  • OHIP 

Our Caregivers in Transition Settlement Team are here to help you. Do not hesitate to reach out to them for any support you need

Pinky / 416-697-0291

Vilma / 647-296-9203

Pearlita / 647-222-9295

Trifona / 647-296-6804

Migrant Justice -Empowering Temporary Foreign Workers

Visit KAIROS website HERE and read the media release HERE

For more information please contact: Jennifer Rajasekar, Manager of Newcomer Support Services at x 2223/647-296-0161