Programs & Services

Settlement Workers in Schools (SWIS)/ Library Settlement Partnership (LSP) / Newcomer City Services Kiosks

Settlement Workers are placed in 160+ schools from the Toronto District School Board as well as the Toronto Catholic District School Board. We have Settlement Workers at elementary, middle and secondary schools; colleges and universities; three Toronto Public Libraries (Parliament, Thorncliffe and Flemingdon); across City of Toronto sites to assist newcomer students and families with  One-to-One Settlement Services and related Group Workshops (see description above of services provided) from community based location's.

For more information please contact Malini Singh, Manager of Newcomer Support Services at or 416-467-0126 Ext:235/647-296-0210 

Contact our TNO SWIS/LSP Settlement Worker's 

  • TNO helps to orient newcomers to the Canadian school system, integrating programming for newcomer “student success”
  • Newcomer Orientation Week (NOW) provides orientation to newly arrived high school students during the summer before school starts, Peer Leaders-students who were newcomers in recent years facilitate these weekly mentorship sessions
  • Welcome and Information for Newcomers (WIN) orients newcomer youth entering middle school (grades 6-8) and their parents. WIN is a one day program where teachers and Peer Leaders are instrumental in  its implementation.

Topics include: Ontario school curriculum's, layout of the school, rules & school procedures, graduation requirements, ESL & guidance counsellors, timetables, extra-curricular activities, using their locker, etc.


Hub Settlement Services

Hub Settlement Services are offered at the following TNO hub locations:

In Thorncliffe Park:

18 Thorncliffe Park Dr. | 416-421-3054 | Mon – Fri: 9am – 5pm, Thurs: 9am – 8pm

1 Leaside Park Dr., Unit 7 | 416-467-0126 | Mon – Fri: 9am – 5pm, Sat: 10am – 4pm

In Flemingdon Park: 10 Gateway Blvd., Suite 104 | 416-424-2900 | Mon – Fri: 9am – 5pm

In Crescent Town: Crescent Town Club, Unit 2A, the Market Place | 416-690-6385 | Mon – Thurs: 9am – 5pm

In St. James Town: St. James Town Community Corner, 200 Wellesley St E, Toronto, ON M4X 1G3 | 416-964-6657 | Mon – Sat: 9am – 8pm

Some of our locations are open late and on Saturdays. Please call to inquire.


Migrant Justice -Empowering Temporary Foreign Workers during COVID-19

Visit KAIROS website HERE and read the media release HERE

For more information please contact: Jennifer Rajasekar, Manager of Newcomer Support Services at x 223  

Contact our TNO HUB Settlement Workers