Programs & Services


Settlement Workers in Schools (SWIS)/ Library Settlement Partnership (LSP) / Newcomer City Services Kiosks

Settlement workers are placed in 160+ schools from the Toronto District School Board as well as the Toronto Catholic District School Board. We have settlement workers at elementary, middle and secondary schools; colleges and universities; three Toronto Public Libraries (Parliament, Thorncliffe and Flemingdon); across City of Toronto sites to assist newcomer students and families with  One-to-One Settlement Services and related Group Workshops (see description above of services provided) from community based location's.

For more information please contact Malini Singh at or 416-467-0126/647-296-0210 

Contact our Settlement Worker's 

  • TNO helps to orient newcomers to the Canadian school system, integrating programming for newcomer “student success”
  • Newcomer Orientation Week (NOW) provides orientation to newly arrived high school students during the summer before school starts, Peer Leaders-students who were newcomers in recent years facilitate these weekly mentorship sessions
  • Welcome and Information for Newcomers (WIN) orients newcomer youth entering middle school (grades 6-8) and their parents. WIN is a one day program where teachers and Peer Leaders are instrumental in  its implementation.

Topics include: Ontario school curriculum's, layout of the school, rules & school procedures, graduation requirements, ESL & guidance counsellors, timetables, extra-curricular activities, using their locker, etc.

One-to-One Settlement Services and related Group Workshops

TNO provides on site Information, support, referral and advocacy on various issues regarding community resources, social services, education, housing, employment, LINC/ESL classes etc., as well we can help with completing certain government forms such as sponsorship and citizenship applications, travel documents and permanent resident card applications.

TNO supports live-in temporary workers to landed immigrants; we also assist those in the process of reunifying their families.

We advocate for clients on issues of OHIP, work permits, and supporting ill and hospitalized clients. 

For more information, please contact Jennifer Rajasejkar at or 416-421-3054/647-296-0161

Citizenship Classes

Citizenship classes prepare newcomers for the Canadian citizenship exam. Using the Canadian citizenship book “Discover Canada,” we have created an interactive curriculum and delivered a series of popular and well-attended Citizenship classes to ensure our clients are well prepared for the citizenship test. This program is facilitated by an ‘’English as a Second Language’’ instructor as well as volunteer facilitators, and includes pre- and post-course mock tests.

For more information, please contact us at 416-421-3054

Orientation to Ontario

This is a workshop designed to provide newcomers with information about settling in Ontario and to connect them with services shortly after they arrive. Topics covered are language training, employment, health care, education, Canadian laws, and financial information.

This workshops are offered in many languages relevant to the communities we serve.

For more information, please contact us at 416-421-3054