Business Skills Training Program

Content includes an overview of all aspects of office administration; customer service language; intercultural and cross - cultural communication skills and strategies; computer literacy; office procedures; and resume and interview preparation for administration positions. CLB 5 is the minimum level to participate in this program. Each session consists of 5 days in-class instruction (15 hours) and a volunteer placement of 5 days with partner agencies/ employers in an office setting (25 hours).

There is a seamless client pathway to move from the Business Skills Traing Program to Employment Ontario services for job ready clients & need further support with employment counseling & job development Services